Legal notice
LEGAL NOTICE
Last Updated: 6 June 2026
This website is owned and operated by Eve's Glow Cosmetics.
By accessing, browsing, placing an order, or otherwise using this website, you agree to be bound by our Terms & Conditions, Shipping Policy, Returns & Refunds Policy, Privacy Policy, and all other policies published on this website.
ACCURACY OF WEBSITE INFORMATION
We make every reasonable effort to ensure that product descriptions, pricing, images, stock levels, availability, promotions, and other information displayed on this website are accurate and up to date.
However, errors, omissions, inaccuracies, delays, technical issues, or typographical mistakes may occasionally occur. Eve's Glow Cosmetics reserves the right to correct such errors and to update information without prior notice.
PRODUCT INFORMATION & DISCLAIMER
Product information provided on this website is for general informational purposes only.
Statements regarding skincare, cosmetics, supplements, beauty products, and personal care products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers are responsible for reviewing product ingredients, directions, warnings, and suitability before purchase.
Customers with allergies, sensitivities, underlying medical conditions, pregnancy, breastfeeding concerns, or medical questions should seek appropriate professional advice before use.
INTERNATIONAL ORDERS
Customers ordering from outside the United Kingdom are solely responsible for any customs duties, import taxes, VAT, clearance charges, brokerage fees, permits, tax identification requirements, or other charges imposed by customs authorities, couriers, or regulatory bodies within their country.
These charges are not included in the product price or shipping fees paid at checkout.
Eve's Glow Cosmetics has no control over such charges and does not receive any portion of these payments.
Failure to pay customs duties, taxes, or import charges may result in delays, refusal of delivery, return of goods, storage charges, disposal fees, or additional courier charges, for which the customer remains responsible.
CUSTOMER CONDUCT
We are committed to maintaining professional, respectful, and constructive communication.
We reserve the right to refuse service, restrict future purchases, cancel orders where legally permitted, terminate communications, or decline further transactions where a customer engages in abusive, threatening, intimidating, harassing, discriminatory, fraudulent, misleading, or inappropriate conduct towards the business, its representatives, contractors, suppliers, or service providers.
FRAUD PREVENTION & INVESTIGATIONS
Eve's Glow Cosmetics actively investigates suspected fraudulent transactions, delivery disputes, refund abuse, chargeback abuse, false claims, policy breaches, and other activities that may result in financial loss to the business.
We reserve the right to retain and rely upon evidence including but not limited to:
• Courier tracking records
• Delivery confirmations
• Customs documentation
• Order history
• Customer communications
• Photographs and videos
• Return inspection records
• Payment records
• Device, IP address and fraud screening information where available
Such information may be used to investigate, challenge, defend, or report fraudulent or abusive claims where appropriate.
REVIEWS, FEEDBACK & USER CONTENT
We welcome genuine customer feedback and honest reviews.
However, Eve's Glow Cosmetics reserves the right to moderate, reject, hide, remove, report, or challenge reviews, comments, submissions, or other user-generated content that is reasonably believed to be:
• False
• Misleading
• Fraudulent
• Malicious
• Defamatory
• Abusive
• Harassing
• Offensive
• Spam-related
• Unrelated to the actual transaction
• Inconsistent with verified order records, delivery records, tracking information, customs records, communications, or other available evidence
Nothing within this policy restricts a customer's legal right to leave an honest review reflecting their genuine experience.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Eve's Glow Cosmetics shall not be liable for delays, customs processing times, import restrictions, courier disruptions, acts of government authorities, adverse weather conditions, force majeure events, or other circumstances beyond our reasonable control.
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be unlawful under applicable law.
INTELLECTUAL PROPERTY
All website content, branding, product descriptions, graphics, images, logos, videos, text, designs, and other materials displayed on this website remain the property of Eve's Glow Cosmetics unless otherwise stated.
Unauthorised copying, reproduction, distribution, republication, modification, commercial exploitation, or use of such content without written permission is prohibited.
CONTACT INFORMATION
For legal notices, policy enquiries, customer service matters, returns, refunds, or general enquiries, please contact:
Eve's Glow Cosmetics reserves the right to amend, update, or revise this Legal Notice at any time. Any changes will take effect immediately upon publication on this website.